- No date can be saved or booking confirmed without payment of a 50%* security deposit to secure the date.

- The 50% deposit requested to confirm a private party booking is non-refundable in the event of a cancellation on behalf on the client. If for any reason we have to cancel the booking a full refund will be given (this has never happened before and we hope it never will!)

- The deposit payment shall be deducted from the total bill which we will request payment for 14 weeks prior and require to be paid no later than 12 weeks prior to the event when we will also request details of final numbers, toppings, allergies, timings, location etc. 

- If the event booked is within 12 weeks of the booking we kindly request for the total balance to be settled in full at the time of booking. 

- We are very happy to increase the number of pizzas ordered for your party if notified and the additional balance paid more than 72 hours (at the very latest) and cannot usually bring along ‘extra’ ingredients incase numbers increase on the evening, unless this is organised with prior arrangement. 

- We cannot reduce the number of pizzas ordered for the booking once the booking has been confirmed through payment of the security deposit save for extenuating circumstances, evidence of which may be requested. 

- It is the client’s responsibility to notify us of all known allergies of their guests at least two weeks prior to their event and no liability can be accepted by Hattie’s Pizza in the event of a failure to notify us of such allergies. Although we take every care we are unable to guarantee our pizzas are free from cross contamination from any allergens and our pizzas are not recommended for those who have severe allergies. 

- Should the location of the event change to a location further away from Hattie’s HQ we reserve the right to charge an additional fee for additional fuel, travel, staffing costs, etc. 

- We usually serve pizzas for 1-2 hours and our prices quoted include service until 11pm; should we be required to serve later than 11pm of for longer than 2 hours we reserve the right to charge an additional fee of £100 per hour to cover additional costs. 

- If there’s leftover pizza and you don’t wish to pay the additional fee we’re very happy to cook, slice and box pizzas for guests to help themselves to after we leave. Please be aware that food safety and hygiene regulations state that foods held at room temperature should be consumed within a maximum of FOUR hours after being cooked or alternatively should be covered, cooled quickly and placed in a refrigerator at 2-5 degrees celcius. We cannot accept any liability or responsibility for any pizzas that are not consumed immediately after they have been baked.